Job Description
Work in a collaborative, friendly and successful team.
Showcase your administration and people management skills.
Attractive salary package and benefits
About the opportunity
An excellent opportunity to drive performance in this well established and a successful national Print Services & Business Technology company who are looking for a well-rounded and motivated Senior Administration Officer to join their Newcastle branch, leading their team to deliver exceptional customer service and business needs.
Key Responsibilities:
Overseeing a multi-million dollar portfolio to ensure expenditure is within budget.
Lead a well-established, collaborative and successful team of 4, ensuring excellent customer service and order processing is provided.
Manage team workflow and drive high performance.
Understand and operate within the requirements of the various service level agreements they have with their client base.
Processing and validating client orders.
Provide excellent customer service to their client base, answering enquiries and handling escalations.
Sharing knowledge and identifying opportunities to improve processes and internal controls.
About you
Analytical and highly organised.
Exceptional written and verbal communication.
Strong stakeholder relationship building skills.
Excellent attention to detail.
Strong customer service focus.
Ability to multitask and prioritise workload.
Ability to work autonomously and in a team.
Inquisitive nature and willingness to challenge the status quo for continuous improvement.
Strong MS Office skills, particularly Excel.
The ability to coordinate and work collaboratively, motivating and bringing people together to achieve project goals and positive outcomes.
How to apply
To learn more about key responsibilities, company culture and associated benefits of this opportunity, please contact Monique Marten today on 02 4927 2032 or moniquem@peoplefusion.com.au for a confidential discussion.
Alternatively, click "Apply" to submit your covering letter and CV.
At peoplefusion we don’t just accept diversity and inclusion, we celebrate it! We strive to create an environment of equal opportunity regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, religion or physical ability, and welcome applications from people from all backgrounds. If you require any assistance with your application, please don’t hesitate to contact us.
