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Operations Manager

Job Title: Operations Manager
Contract Type: Permanent Recruitment
Location: Newcastle
Specialisation:
Reference: 933638
Contact Name: Krystle Parker
Contact Email: krystlep@peoplefusion.com.au
Job Published: April 01, 2025 10:00

Job Description

  • Newly created leadership role with real scope

  • Be part of a business with humble, sustained growth

  • Long-standing reputation and stable client base

Step into a newly created leadership role with a respected, values-led business known for humble growth, long-term stability, and real opportunity to make an impact.
  
About the Company
Strike Force Services is a trusted provider of integrated facilities management, delivering safe, reliable, and high-quality services across government, commercial, and infrastructure sectors for over 20 years. Based in Maitland CBD with a strong presence in the Hunter, their full service offering spans cleaning, maintenance, waste, grounds, pest control, hygiene and minor capital works across sectors including mining, power stations, local councils, education, industrial sites, and healthcare. Their year-on-year growth reflects strong client partnerships and consistent delivery, and while their trajectory remains positive, they’ve built this success by staying true to their practical, team-first culture.
  
About the Opportunity
This newly created role supports Strike Force’s ongoing growth while ensuring service standards remain high across their expanding client base. As Operations Manager, you’ll lead the delivery of their full suite of services across a diverse portfolio. The role combines hands-on team leadership with strategic oversight to drive performance, strengthen client outcomes, and support the business through its next phase.
  
Key Responsibilities

  • Lead and develop a high-performing team across multiple service lines

  • Oversee end-to-end service delivery, ensuring quality and contract alignment

  • Drive continuous improvement in safety, systems, and operational performance

  • Manage budgets, reporting, and commercial outcomes across contracts

  • Build trusted relationships with clients and key stakeholders

  • Identify opportunities to enhance service value and support long-term growth

About You

  • Experience in heavy industry, construction, maintenance, or facilities management

  • Strong leadership skills with a focus on coaching and accountability

  • Commercial acumen and a solid understanding of contract delivery

  • Confident managing WHS and quality assurance systems

  • Excellent communicator and relationship builder

  • Comfortable with CMS/JMS software and intermediate Microsoft Office skills

  • Relevant qualifications in operations, facilities or project management, business, or HSE

  • Current driver’s licence

 What’s on Offer

  • Competitive salary + vehicle

  • Newly created leadership role with scope to shape future operations

  • Internal referral program and a supportive, people-first culture

  • Ongoing training, development, and career growth opportunities

  • National business with a strong client base and stable project pipeline

How to Apply

To download a copy of the Success Profile Pack which includes a full position description, please click here. To learn more about key responsibilities, company culture and associated benefits of this opportunity, please contact Krystle Parker on krystlep@peoplefusion.com.au or 02 4927 2007 for a confidential discussion.

At peoplefusion we don’t just accept diversity and inclusion —we celebrate it! We strive to create an environment of equal opportunity regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, religion or physical ability, and welcome applications from people from all backgrounds. If you require any assistance with your application please don’t hesitate to contact us.